Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Penguin Tattoo Co.
The terms “we”, “us” and “our” refer to Penguin Tattoo Co.
Penguin Tattoo Co operates this website and online store, including all related information, content, features, products and services (the “Services”) to provide you with a curated shopping experience. Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when using our Services.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ELIGIBILITY
By using our Services, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or contacting us. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
SECTION 2 – PRODUCTS
We make every effort to display our products as accurately as possible. However, product colours and appearance may vary depending on your device and screen settings.
Our products are tattoo aftercare and personal care products. Individual results may vary, and we do not guarantee specific outcomes. All product descriptions are provided for general information purposes only and are not intended as medical advice.
We reserve the right to modify or discontinue any product at any time without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Orders are not confirmed until payment has been successfully processed and we have issued an order confirmation. Once an order has been accepted, we may be unable to cancel or modify it.
All returns are subject to our Refunds & Returns Policy
Products are sold for personal use only and must not be resold without prior written consent.
SECTION 4 – PRICING & BILLING
All prices are listed in Australian Dollars (AUD) unless otherwise stated and are subject to change without notice.
Prices do not include shipping fees, taxes, or duties unless explicitly stated at checkout.
You agree to provide valid and authorised payment information and acknowledge that you are responsible for all charges incurred.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Risk of loss passes to you once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website — including text, images, logos, graphics, product names, and designs — is the property of Penguin Tattoo Co or its licensors and is protected under Australian and international intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
Our Services may include tools or links provided by third parties. These are provided “as is” and we are not responsible for their content, functionality, or availability.
Use of third-party tools or websites is at your own risk.
SECTION 8 – SHOPIFY PLATFORM
Penguin Tattoo Co is powered by Shopify. Any transactions made through this store are solely between you and Penguin Tattoo Co.
You acknowledge that Shopify is not responsible for any products sold or purchased through our store and release Shopify from any related claims.
SECTION 9 – PRIVACY
Your use of our Services is subject to our Privacy Policy [LINK], which explains how we collect, use, and protect your personal information.
SECTION 10 – FEEDBACK & REVIEWS
By submitting feedback, reviews, or other content, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and publish that content for business and promotional purposes.
You agree that your feedback will not violate any third-party rights or contain unlawful or misleading content.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions on our website and to update information or cancel orders where necessary.
SECTION 12 – PROHIBITED USE
You agree not to use our Services for any unlawful purpose or in any way that infringes our rights or the rights of others, including attempting to compromise the security or functionality of the site.
SECTION 13 – TERMINATION
We may suspend or terminate access to our Services at any time if you breach these Terms.
SECTION 14 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied, except as required under Australian Consumer Law.
Nothing in these Terms excludes, restricts, or modifies any consumer rights that cannot be excluded under Australian law.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Penguin Tattoo Co will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Penguin Tattoo Co and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.
SECTION 18 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 19 – CONTACT INFORMATION
For questions about these Terms, contact us at:
Penguin Tattoo Co
📧 benguin@penguintattooco.com.au
📍 8 Dahlia RIse, Alkimos, WA, 6038
🧾 54 885 950 717